PRIORITY ACCESS TO THE RIGHT PEOPLE EVERY MONTH
Experienced and responsive support when you need it.
Our retainer model gives you ongoing access to our multidisciplinary team, without long lead times. It’s support that scales with your goals and priorities to deliver month-to-month impact, faster and without friction.
L o c k - i n t i m e a n d r e s o u r c e s f o r f a s t e r t u r n a r o u n d a n d d e l i v e r y .
IDEAL FOR BRANDS THAT NEED TO KEEP MOVING
Keep one step ahead with agile support when you need it.
A retainer arrangement is ideal for organisations that need to keep delivering in a sustained, efficient way. This means resources are flexible for planned or urgent tasks, in comparison to ad hoc requests that have longer lead times to account for resource availability. Whether you need consistent content creation, ongoing strategy support, ad management, website development design hours on standby, we tailor each retainer to your unique mix of needs.
TWO FLEXIBLE RETAINER MODELS
WordPress Website hosting & maintenance
Perfect for post-launch peace of mind, this retainer ensures your site keeps performing at its best after the warranty period. We handle the essentials, including monitoring, CMS updates, bug fixes, speed optimisation and security patches, as well WordPress plugin updates.
This retainer is currently only available for WordPress websites hosted on Rock Agency’s WP Engine Hosting.
Full-service retainers
Starting from 12 hours/month (6-month minimum), our full-service retainers offer priority access to Rock’s in-house team. We plan activity in advance, allocate the right specialists, and stay aligned on your evolving needs and priorities.
ALL DISCIPLINES IN ONE TEAM
We make it easier and more rewarding to work together.
Our in-house experts include designers, developers, copywriters, digital strategists, SEO and performance marketers and more. We’re here to respond to your needs and goals as they arise, and your monthly retainer activities are shaped around the priorities you set. As a full-service agency, we offer a multi-disciplinary capability that becomes an extension of your open team and capabilities.
FREQUENTLY ASKED QUESTIONS
01
How many hours do I need?
That depends on your goals and mix of services. Our full-service retainers start at 12 hours/month with a 6-month minimum. We’ll help you plan the right scope.
02
Can I change my retainer hours over time?
Yes, retainers are reviewed regularly and can scale up or down depending on your needs. We’ll guide you through any adjustments.
03
What services can I use my retainer for?
Almost anything we offer, including design, development, content, SEO, email, digital strategy, paid ads and more – it’s fully flexible.
04
Do unused hours roll over?
We are happy to have a discussion with you based on your requirements. For effective use of resources and task planning, hours are consistently used across each month. All time within the retainer needs to be used before the contracted period expires unless you wish to extend.
05
What if I need extra support in a busy month?
We’ll always do our best to accommodate, and can agree on additional hours if needed.
PROJECT MANAGEMENT
View All ServicesDedicated Experts
End-to-end digital project management from an experienced, multi-channel team.
