Creative — Website Design

Inclusive & Accessible Websites

DESIGN THAT PUTS YOUR USERS FIRST

Designed and built for humans with diverse abilities and needs.

Accessible website design is about centering people and the human experience. This means approaching projects from a diversity-informed and empathetic perspective, ensuring individuals with different abilities can easily engage with your site.

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I n c l u s i o i n e v e a a f t e r t h o u g h o t i c k b o x i t ' a t h h e a r o w h a w d a n w h w a r e

WCAG STANDARDS SHAPE OUR DECISIONS

The Web Content Accessibility Guidelines (WCAG) are the international standards for accessible design best practices.

We follow these guidelines across all key focus areas to ensure every site we create is perceivable, operable, understandable and robust for people of all abilities. That includes visual, auditory, speech, physical, cognitive, learning, language and neurological access needs.

ACCESSIBILITY AUDITS & REPORTS

This in-depth document identifies compliance gaps and delivers clear actionable insights.

Find out how accessible your current site is, and where improvements need to be made. We access every WCAG criteria, and go beyond the checklists to help your team build a better – not just more compliant site. Depending on your CMS, we can help you make the improvements directly, or support your team as it does so.

Website Auditing

FREQUENTLY ASKED QUESTIONS

01

What accessibility standards do you follow?

We design and develop to meet WCAG 2.1 AA/AAA standards, covering colour contrast, layout, text legibility and navigability.

02

How do you test for accessibility?

For existing websites, we conduct a comprehensive WCAG 2.1 audit to review the site against each criterion and provide a detailed report outlining issues and opportunities for improvement.

For new sites, accessibility is embedded in every stage of our process. We follow WCAG guidelines throughout planning, design and development, and test across devices and screen sizes to ensure usability. We can also integrate tools like Userway to provide additional accessibility controls and insights.

03

Can you make an existing site accessible?

Yes. We start with an accessibility audit to pinpoint where improvements are needed, then provide clear, practical recommendations. If needed, our developers can help implement the updates.

04

Do you use any plugins or tools?

We can integrate features like contrast toggles, dyslexia-friendly fonts, reading masks and adjustable text sizes. We also integrate third party accessibility tools, such as Userway, offers automated scanning and remediation of accessibility issues on websites. 

05

Is accessibility just about visual design?

Not at all. It includes how people navigate, interact and access information, so it’s embedded in UX, UI, development, social media and other digital content. Accessibility considers a wide range of needs, including visual, auditory, physical, speech, cognition, language, learning and neurological differences.

06

Can I get a formal accessibility report?

Absolutely. Our WCAG audits provide a detailed breakdown of every issue, with clear fixes and responsibility outlined to make it easy to put into practice.

WEBSITE DESIGN SERVICES

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UX/UI Design

Intuitive, user-focused design that balances brand storytelling with seamless usability.

eCommerce

Custom-designed online stores that engage, convert and scale effortlessly across platforms.

Design Systems

Scalable, future-ready frameworks that unify your brand and digital experience.

Prototyping

Interactive previews in Figma that refine user journeys before development begins.