Privacy

We understand the importance of your privacy and your concerns about the security of your personal information. So, we are committed to protecting any personal information about you that we hold. This is our privacy policy. It sets out how we generally manage your personal information and safeguard your privacy.

Personal information / using our website

Personal information is information that identifies you or could identify you. During your dealings with us, we may collect personal information such as:

  1. your name, address and contact details
  2. your interests in our services
  3. information about your dealings with us or anyone else

In particular:

  • If you contact us through the online contact form, we collect your name, email and phone number for the purposes of responding to your request
  • If you give us information about another person, you should make sure that you are authorised to give us that information. You must also make sure to inform that person of who we are and that we may use and disclose their personal information in accordance with this our privacy policy.

Cookies

This website uses cookies. It is a requirement of purchasing from this website that you allow your browser to accept cookies. We may use cookies to learn about how people use our website, what they are interested in and to help us make a better website. Like most other websites, we may automatically record details about any computer used to access the website such as the date and time of access, the IP address, domain name and details of the information accessed.

Use of information

We use your personal information to provide our products or services to you, to manage and account for our products or services, to improve our products or services, to manage our relationships with you and to provide you with information about our ideas, or other products or services that may interest you. We may also use your personal information to provide you with information about other services offered by third parties which we think you may find interesting. If you would prefer not to receive this information, please contact us at hello@rockdigital.com.au. We will not disclose your personal information to any third parties without your consent, unless we are required to by law or to the extent we use third parties to capture or manage your personal information on our behalf.

Information security

We take reasonable steps to protect all information which we hold (including your personal information). We also take reasonable steps to hold information securely in electronic or physical form. We do not store personal information with a third party storage provider.

Changes to our privacy policy

Sometimes it will be necessary for us to update and change our privacy policy. We reserve the right to change our privacy policy at any time. We may notify you about changes to our privacy policy by posting an updated version on our website.

Access to your information

You may request access at any time to personal information we hold about you or make any complaints about us and our privacy policy by emailing us at hello@rockdigital.com.au. We will deal with all requests for access to personal information as quickly as possible but may charge you a fee where access is provided.